IAC25 Main Program

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Professional headshot of Sunny Choi
Sunny Choi

A Delicate Balance: Leveraging AI to Support People’s Career Development and Growth

May 3, 2025
9:00 AM to 9:30 AM
  • Beginner
  • Intermediate
  • Advanced
A headshot of Danielle Miller. She is leaning on a table.
Danielle Miller

Architecting Trust: Foundational Practices for Human-Centered AI

May 3, 2025
1:30 PM to 2:00 PM
  • Beginner
  • Intermediate
Headshot of Frank Sweis
Frank Sweis
Headshot of Cory Slowik
Cory Slowik

Before AI, there’s IA: Redesigning the Northwestern Libraries Website to Reshape Its Content Architecture and Navigation and Scale with Future Services and Technology

May 2, 2025
8:30 AM to 9:00 AM
  • Beginner
  • Intermediate
Professional headshot of Mandana Rafat
Mandana Rafat

Bridging IA and Growth: Advocating for Information Architecture in Tech-Driven Organizations

  • Beginner
  • Intermediate
  • Advanced
Professional headshot of a white woman wearing glasses, a black shirt, and an orange sweater
Lori Baker

Building an Inclusive Research Practice

May 2, 2025
3:30 PM to 4:00 PM
  • Beginner
  • Intermediate
  • Advanced
Portrait of a woman with shoulder-length hair wearing a sweater.
Dana Bublitz

Clashing Classification: Negotiation and Diplomacy in the Design and Governance of Information

May 3, 2025
11:00 AM to 11:30 AM
  • Beginner
  • Intermediate
Ashley Brewer portrait
Ashley Brewer
Michelle Chin
Michelle Chin

Closing Remarks

May 3, 2025
4:30 PM to 4:45 PM
Jeff Eaton headshot
Jeff Eaton
Karen McGrane headshot
Karen McGrane

Content Observability: Building Effective Feedback and Decision-making Loops

May 3, 2025
10:30 AM to 11:00 AM
  • Beginner
  • Intermediate
  • Advanced
Colleen Brand, a woman with brown hair who is smiling and wearing a black shirt
Colleen Brand

Designing for Empathy in AI Chatbots: Using Visual Cues and Conversational Tone to Enhance User Experience

May 1, 2025
4:30 PM to 5:00 PM
  • Beginner
Kat Jayne Headshot
Kat Jayne

Designing Safe, Usable Medical Devices through Inclusive User Research

May 2, 2025
4:00 PM to 4:30 PM
  • Beginner
  • Intermediate
  • Advanced
Carol J Smith Headshot
Carol J. Smith

Empowering IAs for Trustworthy AI

  • Beginner
  • Intermediate
  • Advanced
Professional headshot of Jason Prunty
Jason Prunty

From Hunting to Farming: Evolving Information Architecture for Modern Decision-Making

May 2, 2025
2:30 PM to 3:00 PM
  • Beginner
  • Intermediate
  • Advanced
Professional headshot of Claudette Hobbart, smiling, wearing a black t-shirt, with a city scape background.
Claudette Hobbart

From IA to Director: Moving to the Dark Side

May 1, 2025
2:30 PM to 3:00 PM

Learn how I started thinking like an exec to get a high-stakes IA project funded and make it stick within our corporate culture.

  • Beginner
  • Intermediate
  • Advanced
Kim Mats Mats headshot
Kim Mats Mats

Fuel, Friction, and Finding your Way: Adventures in Designing Healthcare Navigation

May 3, 2025
2:00 PM to 2:30 PM
  • Beginner
  • Intermediate
  • Advanced
Nate Davis headshot
Nate Davis

Get Your ROI-Act Together!

May 1, 2025
11:00 AM to 11:30 AM
  • Beginner
  • Intermediate
  • Advanced
Emily Claflin

Helping Humans Do Information Architecture

May 3, 2025
11:30 AM to 12:00 PM
  • Intermediate
Duene Degler headshot
Duane Degler
Marsha Haverty
Marsha Haverty

Helping Ideas Emerge out of Complexity: an IA Conversation

May 1, 2025
11:30 AM to 12:00 PM
  • Beginner
  • Intermediate
  • Advanced
Gary Carlson headshot
Gary Carlson

Information Quality is Information Ethics

May 1, 2025
9:30 AM to 10:00 AM
  • Beginner
  • Intermediate
  • Advanced
Danielle Cooley
Danielle Cooley

Less Content. More Strategy.

May 1, 2025
2:00 PM to 2:30 PM
  • Beginner
  • Intermediate
  • Advanced
Regina Lam
Regina Lam

Lessons in Accessible IA: A UX Content Strategy Perspective

May 2, 2025
1:30 PM to 1:45 PM
  • Beginner
  • Intermediate

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