Sessions

Designing for Empathy in AI Chatbots: Using Visual Cues and Conversational Tone to Enhance User Experience

May 2, 2025
2:45 PM – 3:15 PM EST

Track 2

Want to make your AI chatbots feel more human and engaging? Join us for Designing for Empathy in AI Chatbots and discover how visual cues, conversational tone, and accessible language can transform chatbot interactions from robotic to relatable. This session explores essential human-centered design strategies that enhance user trust and satisfaction, like using friendly icons, adaptive tones, and tailored responses to create a supportive experience. This presentation is your guide to building chatbots that users love to connect with!

Presenters