People

Kim has successfully led projects for renowned organizations such as Microsoft, ServiceNow, T-Mobile, and Kellogg’s, guiding teams to uncover valuable insights and deliver outstanding websites and mobile applications. Her expertise spans e-commerce, modern workplace platforms, business applications, and knowledge management solutions.

Specializing in experience design strategy, UX team leadership, user research, ideation, design thinking, interaction design, taxonomy, metadata governance, and instructional design, Kim inspires teams to embrace empathy, collaboration, and innovation in every project.