Gary Carlson helps enterprise-level companies boost revenue, increase customer satisfaction, and improve efficiency through well-executed information and knowledge management initiatives. With over 20 years of experience as a taxonomist, consultant, and information strategist, Gary collaborates closely with clients to develop the kind of information infrastructure that can deliver business success and a more positive user experience. He has worked extensively on major information and knowledge management projects and products spanning taxonomy tools, search, auto-categorization, content management, governance, and overall information infrastructure. He has provided solutions for some of the world’s most recognizable brands, including Adobe, Crate & Barrel, Disney, IBM, Microsoft, Pearson Publishing, REI, and Sears.
Gary is a founding partner at Factor. He’s also an accomplished kayaker and can occasionally be found paddling around Southeast Alaska.