IAC20 Main Program

A Different Animal: .govs and Designing for a Dead Horse

April 10, 2020

A hard look in the mirror: language, structure, and privilege in IA

April 10, 2020

A Sensible Framework for Information Architecture Projects

April 10, 2020

Bob Royce

Adventures in User-centric Taxonomy: Getting Job Seeker Feedback into the Back-end

April 10, 2020

Alexandra Teodorescu

All Sorts Great and Small: Reflections on Card Sorts, Citizen Engagement, and Creating Better Federal Government Website IAs

April 10, 2020

Jeffrey Ryan Pass

Become a Synthesis Savant – From Messy Data to Meaningful Insights

April 10, 2020

Being is Believing: Engaging a sense of space with 360-video storytelling

May 7, 2020

Ravi Jain

Beyond “Politically Correct”: How to stay up-to-date on correct inclusive terminology

April 10, 2020

Building conversational interfaces for e-commerce

April 10, 2020

Conversations with Robots: Assessing Virtual Agent Systems.

April 10, 2020

Defining the “UX Critique”: How to Level up your team by creating a culture of feedback

April 10, 2020

Design Script – An Un-Classical Framework for Product Design

May 1, 2020

Designing Interaction Manners

May 1, 2020

Designing to Change User Behavior in Digital and Real Places: Three Case Studies

April 10, 2020

Michael Haggerty-Villa

Empathy-Based Personas: Shifting Your Organization’s Thinking from Inside-Out to Outside-In

April 10, 2020

Esteban Gonzalez

Facilitating Structures: Toward a New Way of Working and Learning Together

April 10, 2020

Stephen Anderson

Fight Bias with Content Strategy

April 10, 2020

David Dylan Thomas

Gentle Change

April 10, 2020

Goldilocks and the Enterprise — Chasing value in complex systems

April 10, 2020

Alberta Soranzo

How to Use Content Modeling to Define Your Taxonomy Framework

April 10, 2020

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