Track: 2021 IAC

  • Sense-Making, Search Systems & Site Optimization

    Sense-Making, Search Systems & Site Optimization

    2021 IA Conference

    April 20, 2021

    Beginner, Intermediate

    When people want to locate and discover information, they can simply type keywords into a search engine (not only Google) and select items from the first page of search results, right? This is the current mental model of how search/retrieval works for most users of all ages.

    Sense-making is a searcher behavior that information architects, user experience (UX) and usability pros should not ignore. Search listings not only should make sense to individuals, they should also make sense to groups of people.

    This workshop will answer the following questions:

    • Which parts of a search listing must make sense to people before they will click (or tap) on a link?
    • Where does sense-making occur during different parts of a search task?
    • What do common search systems use for display in search listings?
    • Does the type of search query affect the type of information that must make sense in search listings? (Short answer: yes!)
    • Do document owners have complete or limited control over how search listings appear?
    • How can we architect search listings so that they make sense for multiple target audiences?

    Downloadable materials included. Workshop also includes a Sense-Making & Search Clinic to address your most pressing architecture questions.

    The session will be recorded and made available to registered attendees.


    Sign in now to access workshop resources.

  • The Value of IA – The 9th Academics & Practitioners Roundtable at the 2021 Information Architecture Conference

    The Value of IA – The 9th Academics & Practitioners Roundtable at the 2021 Information Architecture Conference

    2021 IA Conference

    April 19, 2021

    Beginner, Intermediate, Advanced

    Roundtable framing: The 9th Academics & Practitioners Roundtable welcomes information architecture practitioners and academics of all levels of experience as well as anyone from IA-adjacent or IA-overlapping fields. The Roundtable’s unique value proposition lies in its diversity of its participants and how it drives discussions of how information architecture continues to evolve as a discipline and profession.

    2021 Theme: The Value of IA.

    Information architecture has evolved to think broadly about designing information ecosystems. IAs play a vast and pervasive role in daily life, social structure, and the organization of economic and political power. And yet we still need, and struggle to be able to explain what information architecture is and what its value is.

    If IA practitioners and academics aim to demonstrate the value of their work and improve the wellbeing of human beings surrounded by and immersed in information systems, there are critical questions they must answer:

    • What is the value of IA in society, present and future? Specifically, what is the value of IA as a discipline?
    • What narratives do we share in our IA communities about our origins, purpose, and value? What are the limitations of those narratives?
    • How can we redirect conversations about economic value or “return on investment” (ROI) toward a broader, more meaningful range of human values?
    • What concepts or vocabulary can we use in order to explain the value of information architecture to our colleagues, clients, and communities?

    This workshop sets out to address these questions and to clarify the ‘Value of IA’. The multi-day Roundtable is open to anyone with an interest in IA and continues the Roundtable’s tradition of gathering practitioners, researchers, and educators of all levels of expertise and from around the world to discuss critical aspects of our discipline and share what is discussed with the broader IA community.

    Day 1 consists of framing presentations, a series of lightning talks, group activities and discussion. Day 2 consists of asynchronous group make-a-thons aimed at developing artifacts capturing, summarizing, or developing the outputs of Day 1. Day 3 concludes with group presentations of their outputs and synthesis.

    To learn more about the Information Architecture Roundtable and the themes for the previous eight roundtables, visit https://www.iaroundtable.org/.


    Additional sessions

    April 21  11:00 AM to 1:00 PM local time April 22 11:00 AM to 1:00 PM local time (various groups around the globe on 21st or 22nd depending on their location/timezone) April 23 at 7:00 AM EDT

  • Connecting Users to Content: An Introduction to Taxonomy Design & Creation

    Connecting Users to Content: An Introduction to Taxonomy Design & Creation

    2021 IA Conference

    April 21, 2021

    Beginner

    This workshop is sold out.

    Taxonomies have evolved from classification systems to adaptable interactive tools to link users to desired content on websites, intranets, and web applications. Taxonomies are not the same as a website’s navigation and can do a lot more. Taxonomies can provide guiding categories of topics, suggested search terms, aspects for faceted search, or topics for sorting and filtering results. To be truly helpful, however, taxonomies need to be well designed to suit the users and use cases, be customized to the content, and conform to taxonomy best practices and standards so that they are easy and intuitive to use.

    This workshop teaches taxonomy creation principles and addresses the issues of designing a taxonomy to serve users. It presents best practices in designing taxonomies, including the principles of wording of terms, incorporating synonyms, creating relationships between terms, and designing hierarchies and facets. Other topics include taxonomy project planning, sources for terms, and taxonomy testing. The workshop will also include practical exercises and access to taxonomy management software.

    Additional sessions

    This workshop meets 3 times

    • April 21, 2021 2 PM to 4 PM EDT
    • April 22, 2021 2 PM to 4 PM EDT
    • April 23, 2021 2 PM to 4 PM EDT
  • Emerge User Needs in Your Information Architecture with a Usage Maturity Matrix

    Emerge User Needs in Your Information Architecture with a Usage Maturity Matrix

    2021 IA Conference

    April 19, 2021

    When we design our IA and other key design elements guided by a Usage Maturity Matrix we ease users into, and draw users deeper into, our design ecosystem. We intentionally emerge richer information, features and functions as our users are ready to experience them. In this workshop, participants will learn what a Usage Maturity Matrix is, will then breakout into an exploratory exercise using a UMM on their own digital spaces (or samples provided.)

    Sign in now to access workshop resources.

  • Unlearning Design Thinking – how to use self directed learning, divergence and dissent in emergent design workshops

    Unlearning Design Thinking – how to use self directed learning, divergence and dissent in emergent design workshops

    2021 IA Conference

    April 19, 2021

    Intermediate, Advanced

    How do we design for divergence when our tools value convergence? How can we design for complexity and emergence when our workshops simplify and normalise? Unlearning Design Thinking is a workshop to identify what is wrong and to experiment with new ways of working together. With three themes, Direction, Divergence and Dissent, spend time with other people understanding how many alternative methods exist and learning which ones are relevant to your contexts and your personal skill set. With two workshops and three encounters, plus podcast-style learning packages, you will discover how to work with tools that invert established design thinking ideals to help you and your colleagues work creatively with emergent design.

    Come along and unlearn some ideas to enable new ideas of supporting creative thinking, divergence and dissent.

    Sessions will be recorded and made available to registered attendees.



    Sign in now to access workshop resources.

    Day 1

    https://vimeo.com/539142903
    Day 1 Workshop recording

    Day 2

    https://vimeo.com/539499324
    Day 2 Workshop Recording

    Day 3

    https://vimeo.com/539974580
    Day 3 Workshop Recording

    Day 4

    https://vimeo.com/540227193
    Day 4 Workshop Recording

    Day 5

    https://vimeo.com/541050764
    Day 5 Workshop Recording

    Additional sessions

    This workshop meets 5 times.

    • April 19, 2021 9:00 AM to 10:00 AM EDT
    • April 20, 2021 9:00 AM to 10:00 AM EDT
    • April 21, 2021 9:00 AM to 10:00 AM EDT
    • April 22, 2021 9:00 AM to 10:00 AM EDT
    • April 23, 2021 9:00 AM to 10:00 AM EDT