Information architecture is more important than ever. Learn the basics of IA in this fast-paced workshop from one of the co-authors of the fourth edition of the polar bear book.
Come learn how to create designs that work for a multi-generational workplace. ‘Cause let’s face it – we’re all aging, but as the old saying goes, it sure beats the alternative.
AI systems’ internal logic can be hard to interpret. Carol Smith and Duane Degler will articulate the vital role that #IA plays in addressing the interactive, collaborative relationship between humans and AI, empowering people, fostering understanding.
What’s next in Design after 20 years? Learn to be Certain, Grown and a Model for the coming generations in this talk with Mags Hanley.
What happens when IA doesn’t support seamless multiple channel delivery? Catch Amber Swope and Edwina Lui’s talk, “One is Not Enough: The Case for Separating Management and Delivery Information Architecture”
Cynicism is easy—and it undermines user confidence, marketing, and trust. Join Margot Bloomstein to learn how IAs, designers, and writers can empower users, renew their trust, and maybe even save society itself.
What does the landscape of online hate look like and how do you visualize it? Join Erin Malone as she talks about her project with ADL’s Center for Technology and Society to map the ecosystems of hate in digital social spaces.
Using an Learning Management Sys as a knowledge base, a PM board, and an on-boarding…what? Get playful and be an experimenter! Check out Savannah Li’s journey at the University of Toronto, practicing IA from a user-centered lens.
As more organizations rely on their digital services, information architects will be asked to take on more prominent roles in enhancing the CX for all audiences. Join Arpy Dragffy for Creating an information architecture for a complex range of user groups
You get the conversation you design for. This session with David Dylan Thomas will help you design a better one.
As a digital designer, you must think beyond the user interface to the underlying structures that give your systems coherence. These structures should serve the needs of your users, your organization, and society. To do so, you must understand your organization’s strategic directions. This fast-paced workshop introduces strategic thinking for designers.
When we design our IA and other key design elements guided by a Usage Maturity Matrix we ease users into, and draw users deeper into, our design ecosystem. We intentionally emerge richer information, features and functions as our users are ready to experience them. In this workshop, participants will learn what a Usage Maturity Matrix […]
How do we design for divergence when our tools value convergence? How can we design for complexity and emergence when our workshops simplify and normalise? Unlearning Design Thinking is a workshop to identify what is wrong and to experiment with new ways of working together. With three themes, Direction, Divergence and Dissent, spend time with […]
As IAs we’re fond of taking the “human-centered” approach, which involves bringing in the human perspective to all steps of the problem-solving process. Whether we are talking to customers or co-creating solutions with users, this frame of mind allows us to bring forth products and services that serve human needs and goals. The thing is, […]
No one’s story will begin, or end, with your product. In order to create useful, impactful and delightful designs, we need to consider the entire end to end user journey, from recognizing a need to meeting a goal, and determine how (or if) your product fits into the customer’s experience. Join Associate UX Director Chelsea […]
Now more than ever, we are seeing how the systems underlying society affect the people living within them. As designers, we have an opportunity to impact positive change. Learn to see the big picture and tackle big, messy problems by cultivating a systems thinking lens into your UX and IA practices. What is systems thinking? […]
When people want to locate and discover information, they can simply type keywords into a search engine (not only Google) and select items from the first page of search results, right? This is the current mental model of how search/retrieval works for most users of all ages. Sense-making is a searcher behavior that information architects, […]
Information architecture has evolved to think broadly about designing information ecosystems. IAs play a vast and pervasive role in daily life, social structure, and the organization of economic and political power. And yet we still need, and struggle to be able to explain what information architecture is and what its value is.
This workshop is sold out. Taxonomies have evolved from classification systems to adaptable interactive tools to link users to desired content on websites, intranets, and web applications. Taxonomies are not the same as a website’s navigation and can do a lot more. Taxonomies can provide guiding categories of topics, suggested search terms, aspects for faceted […]