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IAC: Information Architecture conference

IAC: Information Architecture conference

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Home / People / Alesha Arp

Alesha Arp

Alesha Arp

Current role: Social Media Lead
Past roles: poster presenter, speaker, volunteer, and workshop facilitator

LinkedIn profile
Twitter: @AleshaArp
Website: https://www.aleshaarpuxdportfolio.com/

Alesha Arp is the Marketing & Communications Lead for IAC22. She is a Senior UX Researcher and CX Strategist whose work has informed the design of software platforms, digital and physical spaces, and business processes. Alesha has volunteered for this conference since 2016, presented at IAC19 on the convergence of UX and CX, and conducted a workshop at IAC21 on Usage Maturity Matrices™. She loves the learning and the community at IAC!

Conference presentations

  • A Union of Xs – Uniting User Experience and Customer Experience (2019)
  • Emerge User Needs in Your Information Architecture with a Usage Maturity Matrix (2021)

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