IAC 2020
April 10, 2020
We are in the business of change. The bridge from “what is” to “what if” begins with our models and maps. And yet, as a “move fast break things” mindset undermines research and planning, it is we as designers and information architects who struggle to adapt. To fix the interface, we must fix the culture, but to do so, we must go from sensemaking to changemaking; and that’s a chasm…