Full Day Workshop

More of our lives are happening online every day. We interact and transact through digital systems on a growing variety of devices. More understandable and coherent systems = better experiences. As a result, information architecture (IA) is more important than ever. In this fast-paced workshop, you will learn the basic concepts and practices that lead to the creation and management of effective information architectures.

Historically, design practices have focused on process, methods, and craft. But this limits design’s potential—design leaders can provide more value to their organizations by implementing robust DesignOps. In Design Operations Essentials, Dave Malouf will introduce participants to the three lenses of DesignOps, and how each one helps an organization increase the value it gets from its design practice. Participants will learn frameworks from strategic thinking and service design so they…

Increasingly, our work is about more than just one app or website; we’re challenged with tackling whole ecologies of digital, physical, and blended interactions. Meanwhile, technology is making it harder every day to achieve coherence and clarity from touchpoint to touchpoint. It turns out, the best way to design for everything everywhere is to start with the fundamentals: how do humans really perceive and take action in their environment? The…

We carry a screen with us at all times, yet technology is already moving beyond the screen. We must architect and design beyond screens to ensure we continue to serve in human centered ways, wherever, whenever and however interactions evolve. IA and Design leaders need to be at the forefront for the strategy for the intersection of people and technology, and we can be the leaders to take us beyond…

A good taxonomy is one that meets the needs of its users. A great taxonomy is one that includes the needs of its users and business goals as a single strategy. Anticipating the immediate and long-term business goals of your organization along with the needs of end users is essential for product success and sustainability. This is true for e-commerce, government organizations, enterprise portals and other complex information environments. This…