Forty five minute time slot dedicated to digging deeper into a specific topic
Design Principles are guiding values that help members of any organization ask constructive questions and make decisions that pull the organization in a unified direction. Hear how we made ours, and let us help you start yours!
Driving human-centered change requires resilience, efficiency, energy. In this talk, senior UX research leader, Alesha Arp, will share how to maintain resilience, employ effective collaboration techniques, and recharge your energy to catalyze change.
When the pandemic caused the Washington Metro to make an abrupt shift to remote work, the focus of a project to eliminate legacy paper records and relocate to much smaller office buildings shifted to helping a bureaucracy which had no culture of remote work be able to work remotely, literally overnight. This presentation discusses what we learned about taxonomy while working on the railroad, and how we helped Metro begin their digital transformation journey. For Metro it was all about location, specifically the Metro map. What we learned, it turns out, is that there are different maps—one for passengers and a multi-layered map that Metro uses internally, for many operational purposes.
After an ideation workshop it can be hard to know what to do next. This session will take you through a concept testing framework that is fast and focuses on the right things to help your team prioritize and iterate.
Knowledge models are always a work in progress. Ontologies modeling knowledge domains and the controlled vocabularies describing specific instances within those domains change and evolve over time. Language is fluid, and new terms and concepts are surfacing to reflect change just as old terminology is retired from use. Disruptions in an organization, such as a merger and acquisition or a global pandemic, have repercussions in an organization's information landscape. When designing information systems, it is only possible to work in the current moment and try to address the future in the known/unknown matrix. Knowledge models representing an organization's information landscape must be able to bend without breaking, adapting to change while maintaining their resiliency. In this session, hear how to weather change and build resiliency into knowledge organization systems including ontology models and controlled vocabularies using well-established best practices and current technology paradigms.
