IAC23
When the pandemic caused the Washington Metro to make an abrupt shift to remote work, the focus of a project to eliminate legacy paper records and relocate to much smaller office buildings shifted to helping a bureaucracy which had no culture of remote work be able to work remotely, literally overnight. This presentation discusses what we learned about taxonomy while working on the railroad, and how we helped Metro begin their digital transformation journey. For Metro it was all about location, specifically the Metro map. What we learned, it turns out, is that there are different maps—one for passengers and a multi-layered map that Metro uses internally, for many operational purposes.
Mr. Busch is an authority in the field of information science, with an emphasis on helping organizations develop metadata frameworks and taxonomy strategies to ensure that content realizes its highest value through re-use and re-purposing. He has extensive knowledge and experience developing content architectures consisting of metadata frameworks, taxonomies and other information management methods to implement effective applications. He is currently on a full-time assignment as the senior business classification analyst for the African Development Bank which is based in Abidjan in the Côte d’Ivoire.