When you’ve got tens of millions of pages, stored in dozens of CMSs, managed by hundreds of organizations with no single oversight board, and you know the experience is broken… How do you fix it? Where do you even begin? How do you reconcile the conflicting goals of multiple business units, of multiple kinds, with […]
Main Conference Talk
Disinformation: How Wikipedia is contributing to historical revisionism in Japan
The Japanese Wikipedia is the most visited language in Wikipedia after the English Wikipedia. Increasingly, it’s contributing to the rise of historical revisionism in the country. On the pages of particularly sensitive historical topics, Japanese Wikipedia tends to exclude important information inconvenient to the Japanese public and/or include inaccurate and biased information. In recent years content from Wikipedia has been used as a source in historical revisionist books, such as “History of Japan,” a best selling book by Naoki Hyakuta, a nationalist writer known for denying Japanese war crimes during WWII.
Sight & Foresight: Organizing Spatial Information for Predictive Visualization in Augmented Reality
How can we organize spatial data to visualize and predict the future in 3D and Augmented Reality? Join Jordan Higgins to explore the future of immersive experience design.
The Remote Leader – Distant but Not Removed
The world of work has changed, has the way you lead changed with it? Come learn with alberta and Martina the why, how and what of effective leadership of teams you can’t meet.
The Art and Science of Asking Questions
In the Art and Science of Asking Questions, Dan Brown turns a critical eye to the most important tool in our toolbox: the question — how we ask, what we ask, and why we ask.
Shedding Light on Dark Patterns: A Case Study on Digital Harms
Learn about the relationship we have with digital technologies and how to evaluate them for dark patterns with Noreen Whysel.
“Du” Good: How UXers Can Help Change Our Companies & Communities
Clifton Simmons helps you stick to your commitment iterate social change. See how UXers have a unique way to do good.
Learn to Design for an Aging Population, Cause Guess What? You’ll Be Designing for Your Own Future
Come learn how to create designs that work for a multi-generational workplace. ‘Cause let’s face it – we’re all aging, but as the old saying goes, it sure beats the alternative.
How IAs Can Shape the Future of Human-AI Collaboration
AI systems’ internal logic can be hard to interpret. Carol Smith and Duane Degler will articulate the vital role that #IA plays in addressing the interactive, collaborative relationship between humans and AI, empowering people, fostering understanding.
How Information Architecture Can Save the World: IA of a Pandemic Response
As COVID-19 gripped the world, instructions in public health orders were not Google-searchable. Anita Cheng will recount how IA helped save tens of thousands of lives in San Francisco, by bringing clarity and trust into the equation.
Certain, Grown, Model – defining elderhood in Design
What’s next in Design after 20 years? Learn to be Certain, Grown and a Model for the coming generations in this talk with Mags Hanley.
The Words You Use Can Make People Confused… and Annoyed
Language and word choice affect everyone. Why don’t we spend more time thinking about how others will be affected by the words we use? Sam Raddatz and Clair Rock work to break down complex words to make content more usable for any audience.
One is Not Enough: The Case for Separating Management and Delivery Information Architecture
What happens when IA doesn’t support seamless multiple channel delivery? Catch Amber Swope and Edwina Lui’s talk, “One is Not Enough: The Case for Separating Management and Delivery Information Architecture.”
Designing for Trust: Our Opportunity, Our Responsibility
Cynicism is easy—and it undermines user confidence, marketing, and trust. Join Margot Bloomstein to learn how IAs, designers, and writers can empower users, renew their trust, and maybe even save society itself.
Deconstructing Online Hate for Understanding with the Anti Defamation League (ADL)
What does the landscape of online hate look like and how do you visualize it? Join Erin Malone as she talks about her project with ADL’s Center for Technology and Society to map the ecosystems of hate in digital social spaces.
Emerging IA and Remote Learning in Higher Education
Using an Learning Management Sys as a knowledge base, a PM board, and an on-boarding…what? Get playful and be an experimenter! Check out Savannah Li’s journey at the University of Toronto, practicing IA from a user-centered lens.
Creating an Information Architecture for a Complex Range of User Groups
As more organizations rely on their digital services, information architects will be asked to take on more prominent roles in enhancing the CX for all audiences. Join Arpy Dragffy for Creating an information architecture for a complex range of user groups.
The Content Strategy of Civil Discourse: Turning Conflict into Collaboration
You get the conversation you design for. This session with David Dylan Thomas will help you design a better one.
+Mujeres en UX Community: The Design and Co-Creation Process of the First Community of Women Working in UX in Latin America
The talk narrates the path of design and construction of the first female UX community in Latin America and how, after co-creation sessions, was defined and started working on 5 mvps that are now the core projects of the community. These are: the monthy meetings, a women in UX interview, monthy workshops, mentoring program and […]
Evil by Design
I’ll talk about the ethos of “makers”—how making things and simply being creative for the sake of creativity can be a bad thing, if we’re not willing to be responsible for our legacy and pretend that “design isn’t political.” I’ll show many case studies of companies and products that are making our lives and our […]