IAC 2021

Online

Emergence

Now is the time to (re)emerge. 

We have a unique opportunity to ascend from the destruction, fear, and uncertainty of 2020 and forge a new vision for our community. Working together, we can emerge stronger, better, and more open-minded—but the prospect is risky. And success is not guaranteed. 


Co-Chairs


Keynote Speakers


Workshops


Sessions

April 30, 2021
4:00 PM to 5:00 PM

What’s next in Design after 20 years? Learn to be Certain, Grown and a Model for the coming generations in this talk with Mags Hanley.

  • Beginner
  • Intermediate
  • Advanced
April 30, 2021
3:00 PM to 3:30 PM

As more organizations rely on their digital services, information architects will be asked to take on more prominent roles in enhancing the CX for all audiences. Join Arpy Dragffy for Creating an information architecture for a complex range of user groups.

  • Beginner
April 29, 2021
2:00 PM to 2:30 PM

What does the landscape of online hate look like and how do you visualize it? Join Erin Malone as she talks about her project with ADL’s Center for Technology and Society to map the ecosystems of hate in digital social spaces.

April 29, 2021
1:00 PM to 2:00 PM

Cynicism is easy—and it undermines user confidence, marketing, and trust. Join Margot Bloomstein to learn how IAs, designers, and writers can empower users, renew their trust, and maybe even save society itself.

  • Beginner
  • Intermediate
April 29, 2021
2:30 PM to 2:45 PM

The Japanese Wikipedia is the most visited language in Wikipedia after the English Wikipedia. Increasingly, it’s contributing to the rise of historical revisionism in the country. On the pages of particularly sensitive historical topics, Japanese Wikipedia tends to exclude important information inconvenient to the Japanese public and/or include inaccurate and biased information. In recent years content from Wikipedia has been used as a source in historical revisionist books, such as “History of Japan,” a best selling book by Naoki Hyakuta, a nationalist writer known for denying Japanese war crimes during WWII.

April 28, 2021
2:30 PM to 2:45 PM

Using an Learning Management Sys as a knowledge base, a PM board, and an on-boarding…what? Get playful and be an experimenter! Check out Savannah Li’s journey at the University of Toronto, practicing IA from a user-centered lens.