Use design for good—create consentful tech for people, mitigate hate & bring ethics to the forefront. This workshop will give you the questions to ask & the tactics for creating new ways to engage with your users/customers without creating harm.
More of our lives are happening online every day. We interact and transact through digital systems on a growing variety of devices. More understandable and coherent systems = better experiences. As a result, information architecture (IA) is more important than ever.
In this fast-paced workshop, you will:
Understand the primary goals of information architecture
Learn how people find and understand information
Learn to define conceptual models
Master necessary IA components
Identify essential IA collaboration skills
Learn how to communicate IA concepts
Discover how architectures evolve over time
Structure
This workshop has been a staple of the IA Conference for the past three years. Now, it's been wholly restructured for effective remote instruction.
The online workshop consists of three components:
Pre-recorded video lectures, which you can view on your own before real-time group activities
Real-time hands-on group exercises via Zoom
Asynchronous Q&A sessions via Discord
Lectures consist of our parts:
Introduction to information architecture
Conceptual modeling
Basic IA components
Basic IA skills
This new structure maximizes learning by making the most of our time together and makes it easier for distributed teams with busy schedules to participate.
As a digital designer, you must think beyond the user interface to the underlying structures that give your systems coherence. These structures should serve the needs of your users, your organization, and society. To do so, you must understand your organization's strategic directions. This fast-paced workshop introduces strategic thinking for designers.
A well-designed workshop is an excellent, people-centered way to get work done. Whether it's a participatory session that replaces a standard meeting, or a full-blown, multi-day experience, workshops get teams and clients to explore options, analyze alternatives, and come to consensus.
But successful workshops don't happen by accident. They’re time- and resource-intensive to plan and deliver, and require particular skills and knowledge. UX practitioners are uniquely positioned to develop and facilitate excellent workshop experiences. However, workshop approaches and how-tos aren’t often taught in school or on the job. Furthermore, in today's still-telescoping timeline for necessary social distancing, the ability to facilitate work getting done through collaborative online sessions is more important than ever.
The Art and Science of Workshop Design gives participants a flexible framework for building and facilitating workshops. Starting with the foundations of workshop design and delivery, participants will learn how to leverage design thinking methods to create collaborative sessions that are fun and effective. They will explore design activities, tools, and techniques, and develop their unique facilitator’s stance. Participants will have the hands-on opportunity to create and practice leading an exercise, and will leave with a customized Action Plan to take the next step - which may be leading a working session on the job or delivering a workshop at a future conference.
The workshop is itself structured as a template that models and demonstrates workshop design. The presenters will peel back the layers of each component to show how it has been built, how it contributes to workshop goals, and how it can be adapted to different types of meetings and groups. This layering also enables the workshop to offer value to participants at all levels of experience: the foundations and main components of workshop design will be made clear for beginners, and each topic and activity can be engaged at either higher or deeper levels.
Participants will receive a workbook that they will use throughout the day and which will be a valuable resource as they plan and carry out their own workshop sessions. Workshop boxes will be sent to advance registrants, while downloadable materials (followed up by shipped workshop boxes) will be provided for last-minute participants.
Topic highlights include:
The narrative arc of a workshop
Establishing the participation contract
Deep dive into roles and skills (vision, logistics, activity design, facilitation)
Adapting and creating workshop exercises
Managing participation (opening and closing the "fourth wall," engaging all voices, handling challenging personas)
Well-Being in the workshop (healthy snacks, physical movement, centering)
Creating an action plan for your own next workshop
Sessions will be recorded and made available to registered attendees.
How do we design for divergence when our tools value convergence? How can we design for complexity and emergence when our workshops simplify and normalise? Unlearning Design Thinking is a workshop to identify what is wrong and to experiment with new ways of working together. With three themes, Direction, Divergence and Dissent, spend time with other people understanding how many alternative methods exist and learning which ones are relevant to your contexts and your personal skill set. With two workshops and three encounters, plus podcast-style learning packages, you will discover how to work with tools that invert established design thinking ideals to help you and your colleagues work creatively with emergent design.
Come along and unlearn some ideas to enable new ideas of supporting creative thinking, divergence and dissent.
Sessions will be recorded and made available to registered attendees.