The Art and Science of Workshop Design

A well-designed workshop is an excellent, people-centered way to get work done. Whether it’s a participatory session that replaces a standard meeting, or a full-blown, multi-day experience, workshops get teams and clients to explore options, analyze alternatives, and come to consensus.

But successful workshops don’t happen by accident. They’re time- and resource-intensive to plan and deliver, and require particular skills and knowledge. UX practitioners are uniquely positioned to develop and facilitate excellent workshop experiences. However, workshop approaches and how-tos aren’t often taught in school or on the job. Furthermore, in today’s still-telescoping timeline for necessary social distancing, the ability to facilitate work getting done through collaborative online sessions is more important than ever.

The Art and Science of Workshop Design gives participants a flexible framework for building and facilitating workshops. Starting with the foundations of workshop design and delivery, participants will learn how to leverage design thinking methods to create collaborative sessions that are fun and effective. They will explore design activities, tools, and techniques, and develop their unique facilitator’s stance. Participants will have the hands-on opportunity to create and practice leading an exercise, and will leave with a customized Action Plan to take the next step – which may be leading a working session on the job or delivering a workshop at a future conference.

The workshop is itself structured as a template that models and demonstrates workshop design. The presenters will peel back the layers of each component to show how it has been built, how it contributes to workshop goals, and how it can be adapted to different types of meetings and groups. This layering also enables the workshop to offer value to participants at all levels of experience: the foundations and main components of workshop design will be made clear for beginners, and each topic and activity can be engaged at either higher or deeper levels.

Participants will receive a workbook that they will use throughout the day and which will be a valuable resource as they plan and carry out their own workshop sessions. Workshop boxes will be sent to advance registrants, while downloadable materials (followed up by shipped workshop boxes) will be provided for last-minute participants.

Topic highlights include:

• The narrative arc of a workshop
• Establishing the participation contract
• Deep dive into roles and skills (vision, logistics, activity design, facilitation)
• Adapting and creating workshop exercises
• Managing participation (opening and closing the “fourth wall,” engaging all voices, handling challenging personas)
• Well-Being in the workshop (healthy snacks, physical movement, centering)
• Creating an action plan for your own next workshop

Sessions will be recorded and made available to registered attendees.