Use design for good—create consentful tech for people, mitigate hate & bring ethics to the forefront. This workshop will give you the questions to ask & the tactics for creating new ways to engage with your users/customers without creating harm.
Erin Malone is principal at Experience Matters Design, specializing in designing systems, complex tools, user research and social interfaces and is currently working with the ADL’s Center for Technology and Society working on research and tools to help mitigate hate in online social spaces.
She has spearheaded the ADL Social Pattern Library, which provides interaction design patterns & research for interface design recommendations to mitigate hate, harassment and misinformation. She is currently working on a book about women in Interaction Design to be published by MIT Press in spring 2024 and is the co-author of the book Designing Social Interfaces, 2nd and 1st editions, published by O’Reilly Media. She holds a BFA in Communication Design from East Carolina University and an MFA in Graphic Design from Rochester Institute of Technology.