Sessions

2021 IA Conference

April 23, 2021

IA experience is wonderful preparation for product management, but the role of a product manager involves mastering additional skills related to software development, engineering, technical architecture, finding product-market fit, going to market, funnel optimization, revenue modeling, experimenting with hypotheses, managing products through lifecycles, sunsetting features, saying no to stakeholders, getting teams into alignment, and more.

In this workshop, Christian will explain how IA skills provide a great foundation for product management work, and then provide the basics and pointers for how to develop the complementary skills (such as those mentioned above) to qualify for product leadership roles.

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Sessions

2021 IA Conference

April 20, 2021

Beginner, Intermediate

When people want to locate and discover information, they can simply type keywords into a search engine (not only Google) and select items from the first page of search results, right? This is the current mental model of how search/retrieval works for most users of all ages.

Sense-making is a searcher behavior that information architects, user experience (UX) and usability pros should not ignore. Search listings not only should make sense to individuals, they should also make sense to groups of people.

This workshop will answer the following questions:

  • Which parts of a search listing must make sense to people before they will click (or tap) on a link?
  • Where does sense-making occur during different parts of a search task?
  • What do common search systems use for display in search listings?
  • Does the type of search query affect the type of information that must make sense in search listings? (Short answer: yes!)
  • Do document owners have complete or limited control over how search listings appear?
  • How can we architect search listings so that they make sense for multiple target audiences?

Downloadable materials included. Workshop also includes a Sense-Making & Search Clinic to address your most pressing architecture questions.

The session will be recorded and made available to registered attendees.


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Sessions

2021 IA Conference

April 23, 2021

This workshop is sold out

This immersive workshop provides practical tactics for designing, building and maintaining taxonomies and ontologies. Based on hard-won lessons learned from work with everything from large fortune-50 enterprises to small ecommerce sites.

The workshop provides:

  • Taxonomy/Ontology basics: a foundation to start creating a consistent vocabulary within your organization. We also call out the unique needs of building a taxonomy to serve the needs of large enterprises.
  • A framework for shifting to an enterprise taxonomy model that meets the needs of your enterprise and the individual business units, systems, user profiles, and interfaces.
  • Discussion of the impacts of a taxonomy project on technology, governance, workflows, marketing, analytics, search, compliance, and the interaction with master data management
  • Practical tips for providing stakeholders with resources to navigate internal tensions around implementation
  • Examples and case studies of large scale enterprise taxonomy projects.

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Sessions

2021 IA Conference

April 19, 2021

When we design our IA and other key design elements guided by a Usage Maturity Matrix we ease users into, and draw users deeper into, our design ecosystem. We intentionally emerge richer information, features and functions as our users are ready to experience them. In this workshop, participants will learn what a Usage Maturity Matrix is, will then breakout into an exploratory exercise using a UMM on their own digital spaces (or samples provided.)

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Sessions

2021 IA Conference

April 21, 2021

If you're reading this, you're likely part of the estimated 70% of people who've dealt with imposter syndrome at some point in their professional careers. Imposter syndrome is the psychological pattern where one doubts their skills and persistently fears being exposed as a "fraud". It knows no limits to who it affects, and designers Madeline Packard and Shara Rosenbalm are no exception. These designers explore design methods and offer a few tools to battle imposter syndrome and subdue your inner fraud.


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Workshop Materials

Architecting your Future Workbook (Google Doc)

Role Analysis Framework (Figma)

Journey Map Template (Figma)