Multiple Session (Virtual)

A well-designed workshop is an excellent, people-centered way to get work done. Whether it’s a participatory session that replaces a standard meeting, or a full-blown, multi-day experience, workshops get teams and clients to explore options, analyze alternatives, and come to consensus. But successful workshops don’t happen by accident. They’re time- and resource-intensive to plan and […]

How do we design for divergence when our tools value convergence? How can we design for complexity and emergence when our workshops simplify and normalise? Unlearning Design Thinking is a workshop to identify what is wrong and to experiment with new ways of working together. With three themes, Direction, Divergence and Dissent, spend time with […]

Taxonomies have evolved from classification systems to adaptable interactive tools to link users to desired content on websites, intranets, and web applications. Taxonomies are not the same as a website’s navigation and can do a lot more. Taxonomies can provide guiding categories of topics, suggested search terms, aspects for faceted search, or topics for sorting […]

As IAs we’re fond of taking the “human-centered” approach, which involves bringing in the human perspective to all steps of the problem-solving process. Whether we are talking to customers or co-creating solutions with users, this frame of mind allows us to bring forth products and services that serve human needs and goals. The thing is, […]

“The Value of IA” Information architecture has evolved to think broadly about designing information ecosystems. IAs play a vast and pervasive role in daily life, social structure, and the organization of economic and political power. And yet we still need, and struggle to be able to explain what information architecture is and what its value […]