Workshop type: Online workshop

April 10, 2020 Jenny Shirey

April 10, 2020 Jon Kolko Matt Franks

2020 IA Conference May 14, 2020 Like any other designed outcome, good conversational experiences don’t happen by accident. Whether you’e augmenting your skills or shifting your career toward voice apps and chatbots, you’ll need additional tools, abilities, and product methods. Come dive deep into the new world. Conversational interfaces are powered and constrained by hard-…

2020 IA Conference May 14, 2020 When people want to locate and discover information, they can simply type keywords into a search engine (not only Google) and select items from the first page of search results, right? This is the current mental model of how search/retrieval works for most users of all ages. Sense-making is…

2020 IA Conference May 12, 2020 IAs, content strategists, and UXers responsible for designing the digital experiences that support large content collections have long used spreadsheets to understand, refine, and revise content data. Most of us, however, have never had any formal training in how to effectively use spreadsheets as content analysis tools. This workshop…