Keynote

Design leaders and their teams often struggle with integrating Design and Data Science for better artificial intelligence product development. In this talk, Ovetta Sampson, vice-president of Machine Learning Experience Design at Capital One, demystifies the Machine Learning and AI development process. She will also show how Design easily and optimally integrates with this process to yield more human AI product development as well as addresses or prevents non-optimal outcomes like…

A Conversation with George Oates Conference chair Erin Malone talks with George Oates about her recent work [Re]Connecting with the Flickr Commons program she created back in 2008 and the creation of the Flickr Foundation, a new nonprofit whose basic purpose is to make sure Flickr can’t be deleted.

Dana Chisnell talks to us about connection, about bringing human centered research to drive government policies that affect millions of people in daily life, how IA and user centered design are changing how governments deliver services to real people.