IAC23
March 30, 2023
After an ideation workshop it can be hard to know what to do next. This session will take you through a concept testing framework that is fast and focuses on the right things to help your team prioritize and iterate.
IAC: Information Architecture conference
IAC: Information Architecture conference
After an ideation workshop it can be hard to know what to do next. This session will take you through a concept testing framework that is fast and focuses on the right things to help your team prioritize and iterate.
Knowledge models are always a work in progress. Ontologies modeling knowledge domains and the controlled vocabularies describing specific instances within those domains change and evolve over time. Language is fluid, and new terms and concepts are surfacing to reflect change just as old terminology is retired from use. Disruptions in an organization, such as a merger and acquisition or a global pandemic, have repercussions in an organization's information landscape. When…
We gain resilience from each other! In just 20 minutes, you'll learn how to facilitate strong collaboration between CS and UX leaders on your teams. Goodwin brings over 15 years of experience in UX and is passionate about CS as a critical part of the UX practice. By learning each other's "side of the story”, UX and CS can see how they're really both sides of the same coin and…
This case study reviews the successes from a recent knowledge management implementation that used new ways to harvest knowledge from the minds of scientists and engineers at a small tech company near Seattle, while providing a systematic way to enhance internal search and content management systems. Implementing a knowledge management framework has been (and still is) a mystery to many knowledge workers. These examples will help you understand more about…
When you've got tens of millions of pages, stored in dozens of CMSs, managed by hundreds of organizations with no single oversight board, and you know the experience is broken... How do you fix it? Where do you even begin? How do you reconcile the conflicting goals of multiple business units, of multiple kinds, with multiple disciplines and departments supporting different stages of the customer journey? How can they all…