Sessions

2019 IA Conference

March 23, 2019

Taxonomies are almost always built for specific domains. Can a taxonomy built for a particular market in one language be transposed onto another and retain its value? This presentation will consider the intricacies of translating an occupational taxonomy into different markets and different languages. Is the Spanish job title chofer the same thing as the English driver? How do we handle the fact that an American registrar is an administrative role while an Australian registrar is a trainee doctor? In this presentation we will give insights into how to deal with intercultural connotations and the cultural differences among and between languages. How do you create gateways in a global taxonomy that are useful for numerous markets and languages, while keeping it sustainable in the future? What about "global" concepts such as marketing or information architecture? What does the use of these English terms in non-English markets tell us? Attendees will receive an overview of how to take the abstract concept of translation and meaning-making and apply it to specific use cases, in this case occupations at Indeed. More specifically, this presentation will discuss the nuances of cultural underpinnings for taxonomy creation and explore the tensions between global strategy and local implementations.

Sessions

2019 IA Conference

March 22, 2019

There is a lot to think about when redesigning any application, but what if your application was a 30-year-old project to transcribe over a hundred years worth of art sales receipts? What if you want to connect these receipts to the people, places, and objects they describe? How do you present this messy event-based data that has gaps and overlaps in time? What if your users have been using this application for decades? Won’t someone think of the users?! This is the task the Getty is currently undertaking with their remodel of the Getty Provenance Index, bringing together 6 databases and 1.7 million records from auction catalogs and art dealer inventories into a single, modern interface using linked data. UX designer Kristen Carter is going boldly forward where not many have gone before: designing a usable interface for a network of information about art, people, documents, and events. Turning a massive, tangled, network graph into a familiar and friendly UI was no easy task. But over the course of 3 years of sifting through user research, trial and error, and a gross amount of coffee, the answer slowly presented itself: the compromise between data that wants to be Facebook and users who want a card catalog. In this session you will learn:

  • How to design a UI for event-based data when everything is an event
  • What works and what doesn’t when displaying user-friendly Linked Open Data
  • Tools and methodologies for designing a UI when you can’t crib off other people

Sessions

2019 IA Conference

March 23, 2019

Ethics in user experience design has become a prevalent topic in recent years. But from a pragmatic perspective, what are the ethical issues and considerations we must take into account as designers? And, how do we approach design while also considering the long-reaching effects of our decisions? This presentation will explore ethics in UX design placing emphasis on the importance and impact of ethics in design. Ethical issues are not always evident in the design process only becoming all-to-evident upon release of a product or feature. Having an understanding of the types of ethical issues resulting from UX design decisions gives us a foundation for understanding and moving towards a taxonomy and framework to aid designers in evaluating concepts at the point of design.

Sessions

2019 IA Conference

March 22, 2019

Artificial Intelligence seems to be all around us, and many organizations are feeling the pressure to implement AI solutions. But like with any technology, especially the emergent ones that get a lot of buzz, it’s critical to let your business and consumer needs lead the technology, not the other way around. I believe that it is the IA practitioners in an organization who can and should be the ones leading when AI and machine learning makes sense, which interactions it can best support, and how to architect and design those interactions so that they best support humans – whether those humans are employees, end consumers or citizens. In this talk I will ensure we all understand why we should be forefront in creating AI experiences, why they are exciting and yet challenging (and even risky) and how we can immediately get involved.

Sessions

2019 IA Conference

March 23, 2019

There is a large and messy challenge that comes with needing to share different types of information with different audiences in a single space, especially when one of those audiences is underserved. There have been countless (and important) efforts to create accessible content on the web in regards to differently-abled folx, but the conversation about creating accessible content for the LGBTQ+ populations is just beginning. Using The National Center for Transgender Equality as an example, we will walk through how language and hierarchy can make a site more accessible to different audiences with varying levels of understanding and sensitivity.