Michelle Polyak is passionate about connecting communities with resources to grow and thrive. She utilizes design thinking methodologies to learn from and advocate for clients when developing experiences, products, and services. Believing that all people should live their best life in all stages of life, she is excited to work with the AARP Experience team to develop delightful consumer experiences. Michelle is an effective leader who empowers team members to succeed through collaboration, compassion, and mentorship. Previously, she worked in government, healthcare, arts, and media sectors where she developed digital consumer content, operationalized federal policy, and consulted with national foundations. Currently, she works at the intersection of business and design to solve complex problems through research rooted in co-creation and listening. Past projects include designing a digital navigator with behavioral health resources, improving recycling containers for city residents, and leading the Technology Transformation Service Research Guild.