Kim is an experience design strategist who helps people build meaningful careers in user experience and product design. Her work focuses on aligning research, IA, and design with organizational goals to help UX teams envision and launch more effective digital experiences.

Kim has worked across industries including e-commerce, healthcare, and civic technology, partnering with organizations such as Microsoft, Kaiser Permanente, Marsh McLennan, and ServiceNow to design products and services that deliver strategic value.

As a UX instructor and co-author of UX Skills for Business Strategy, Kim is passionate about making UX work impactful, accessible, and fun. She is particularly interested in helping leaders elevate their UX work from delivery to strategy.