Speaker

Ravi Jain is a prolific multimedia storyteller, with over 25 years experience in implementing new technologies to engage audiences. A short form video evangelist, he has received numerous awards and recognition for his work, including a 2007 Webby Award nomination for his “talk-show in a car,” DriveTime. He is a frequent speaker at conferences in […]

Andrew is a senior digital professional with more than 10 years experience in shaping and delivering engaging online experiences in both client side and agency environments. Always proactive and positive, he possess a natural ability to motivate others towards a shared goal.I He is PRINCE2 qualified and a Scrum Master, also holding a Masters degree […]

Alastair works with global brands, cutting-edge design studios and conferences helping people understand how to use ultra human centered design with new technologies to deliver value in emerging and existing markets, internationally . With a background in Accessibility and inclusive design, he facilitates workshops, for all types of participant, on understanding how our individual senses and […]

Nicole Coumes is a user experience designer and researcher passionate about creating inclusive, accessible, experiences for all. She currently designs at Forum One where she drives UX design strategy within mission-driven organizations such as the World Bank, Gates Foundation, and The Peace Corps. Outside of client work, Nicole has founded two ongoing design critique series […]

Jen Blatz is a Lead User Experience Designer and Researcher with expertise that lends itself to any industry. Jen’s path to UX started in journalism and graphic design where she learned the importance of aesthetics, organization, and catering content for the consumer. She has worked in a number of fields including finance, cloud storage, security […]

Koen Peters is an information architect at Namahn. He is usually working on web and intranet projects for governments, banks, the European Institutions… He is also the internal coach for a number of Namahn designers and organizes information architecture trainings at Namahn. Koen enjoys discovering cities on a bike and is passionate about singing Bach’s […]

As AI practice lead at SEP Jordan’s responsibilities include educating clients and peers about what AI can do, identifying complex problems AI can address in whole or in part, and incorporating AI into software products that make a difference for their users. Prior to joining SEP, Jordan held roles as a research scientist for a […]

As a consultant, Theresa optimizes content to meet business goals and user needs with content strategy, information architecture, taxonomy, and metadata for content-heavy digital properties. She focuses on how to structure content for dynamic content, content reuse, and personalization. The better structure you have, the more easily you’ll be able to achieve goals.

Scott is passionate about designing and crafting user-centered experiences. He has spent over ten years collecting and crafting raw information into robust final products. He excels at synthesizing multiple information threads into a single, cohesive tapestry. Applying User Experience Design techniques and methodologies, he helps Users make informed and fluid decisions. Combining extensive project management […]

Jaime Shycko is the Digital Communications Manager for Miami-Dade County with over 18 years of experience creating transformative digital government solutions. She leads a talented team of multi-disciplinary professionals responsible for projects like the recently redesigned miamidade.gov web portal, winner of the 2019 Center for Digital Government award for Overall County Government Experience. A CX […]

Esteban Gonzalez <esteban@brandtherapy.us> is chief strategist and planner of Brand Therapy, an insights-driven strategy and ideas workshop devoted to helping companies create unique, healthy, and sustainable relationships with their audiences. Esteban is a thought leader on issues of how consumers connect with brand experiences, expert at developing valuable and actionable insights about audiences, their motivations, […]

Amanda Krauss, PhD, has been a researcher for over 20 years, and has worked in digital media, academia, and consumer-facing product development. She has given presentations on privacy, design ethics, and persuasive research. In her free time, she likes playing with structured data and Python. She also works as a technologist and researcher for hire, […]

Javier Ruiz has been a senior web publisher for Miami-Dade County since 2018, where he serves as the resident Swiss Army knife. A content strategist with experience in user research, information architecture, prototyping and accessible design, he’s working to build up the County’s UX and digital governance program. Before joining Miami-Dade, Javier cut his teeth […]

Alexandra Teodorescu, Ph.D. is a Taxonomy Analyst at Indeed where she develops metadata structures and ways to extract information from text. Before Indeed she taught and conducted research into Linguistics and Cognitive Science at The University of Texas at Austin, Princeton University, and McGill University.

Information Architect and Interaction Designer at Intel, leads a team in charge of delivering Content Strategy and Design to enable a multi-channel, self-guided learning experience for developers building Internet of Things products.

Anna is a content librarian and curator, and she believes in the compassionate treatment of content. She specializes in content audits, taxonomy, content curation, and analysis. Above all, Anna focuses on content organization so that good content doesn’t fall by the wayside. As a dedicated Red Hatter, Anna believes in the power of collaboration to […]

Lara works at Nothing AG, a digital design agency in Bern, Switzerland, where she is responsible for doing things with words. Sometimes, that means UX writing, sometimes it means information architecture, and sometimes it just means writing plain old content. Next to this, she is also starting a PhD at the University of Bern, where […]

Danielle Chen is a Senior UX Designer at EY Design Studio PHL (part of Ernst & Young LLP), a user-centered research, design and development studio based in Philadelphia. Prior to EY, Danielle worked at both Hasbro and Penn Medicine, developing products ranging from electromechanical toys to diagnostics apps. Danielle has a master’s degree in Integrated Product […]

Morgen Kimbrell is a content architect at Intuit, with strong opinions in content strategy as applied to information/content systems. With a background in library and information sciences, Morgen is an experienced Fortune 500 site and solution information architect, web content manager, technical trainer, taxonomist and metadata expert. Her focus currently is the common and uncommon […]