Carol Smith (@carologic) is a senior research scientist in human-machine interaction at the Carnegie Mellon University Software Engineering Institute and an adjunct instructor for the CMU Human-Computer Interaction Institute. She has been leading user research to improve the human experience across industries for over 20 years and working to improve AI systems since 2015. Carol holds an M.S. in Human-Computer Interaction from DePaul University.
Bill Guo is an undergraduate student from Shanghai (China) finishing his senior year at Carnegie Mellon University (CMU), where he studies human-computer Interaction (HCI) and learns about the significant impact of artificial intelligence on the many aspects of people’s lives and society. He believes that with growing impact comes a greater need for advancing responsible technology and reliable IA that could lead us towards a more just and equitable world.
Starting with little knowledge about IA & HCI, Bill built his interest in creating methods and tools to support (re)design, development, and deployment of responsible technology through research projects at the CMU Human-Computer Interaction Institute. His work is published at conferences, including CHI, ISLS, and ETCEL.
Bill currently leads the CMU User Experience Association (UXA), a student organization dedicated to supporting students’ interest in UX academically, socially, and professionally. He is excited to create an inclusive experience for students and everyone else at IAC23.