Making New Mistakes: what bad things happen when we get things right
April 10, 2020
We worry a lot about getting designs wrong for our users. The downsides, well, can be pretty dire. But what if you get it right for them? What are the outcomes downstream?
What if your goal was to only make new mistakes? What if you could anticipate the ripple effects of getting the design right for your core user to see what happens when your design goes out into the world and does what you want it to?
In this talk, you’ll learn how to preview (and maybe mitigate) the worst possible outcomes without actually messing anything up. You’ll see how the sense you make of a design for your primary user affects others in the ecosystem.
Key takeaways from the session:
Attendees will learn how
- design decisions have immense network effects
- to be more aware of downstream effects of decisions
- to mitigate possible bad outcomes (even when your intentions are good)
