This session will share a project done in collaboration with the Anti Defamation League’s Center for Technology and Society to visualize this ecosystem in a series of models and to discuss the questions we looked at, the questions we still have, the continued investigation and how we are using these models to stimulate conversations about policy, product design and moderation with industry, academia, law enforcement and civil society organizations.
About the speakers
Erin Malone has over 25 years of experience leading experience design teams and designing websites, mobile applications, social experiences and system-wide components and best practices.
She is currently Chair of the Interaction Design BFA program at California College of the Arts and an Associate Professor. She is principal at Experience Matters Design, specializing in designing systems, complex internal tools, user research and social interfaces. She is currently working with the Anti-Defamation League’s Center for Technology and Society, fighting hate in online social spaces and games.
As a consultant she has led user experience and strategy projects for Capital One, Autodesk, Facebook, Akamai, Verizon, Intuit, Netflix, Neptune Financial, The Hunt, PacerPro, TreeRing, Togetherville, Grokker, SocialText, Wisegate, Yahoo! and a bunch of other small and large companies. Prior to consulting, she was in leadership positions at Yahoo!, AOL and AltaVista and individual contributor positions at Adobe and Kodak. She was a founding member of the IA Institute, former chief editor of Boxes and Arrows for 5 years and is the co-author, of the book Designing Social Interfaces, 2nd and 1st editions, published by O’Reilly Media.
In her spare time she is a fine art photographer and letterpress printer. She lives with a dog and 2 black cats who inspired the name of her letterpress company – 8 Paw Press.
She holds a BFA, from East Carolina University School of Art and an MFA from Rochester Institute of Technology.