2019 IA Conference
March 21, 2019
Content design is the process of identifying and arranging content – words, images, charts, links, diagrams, etc. – that meets user and business needs. If you create information resources like websites, apps, or intranets for others to use, you’re doing this already. A critical first step in designing effective content is to figure out what you have, and if it’s any good. Content Inventories and Content Audits are the core…
