How to communicate when it matters most: Leaning in to difficult conversations
1:30 PM – 5:30 PM
Workshop Cost:
$375 USD
No longer accepting registrations
as of March 5, 2023
We all face difficult conversations at work – with our bosses, with clients, with stakeholders, and with colleagues. Often these can feel frustrating or deflating.
‘We don’t think your team has a strategic role.’
‘I don’t want to work with your team.’
‘Thanks but I’m going to do it my own way.’
‘We don’t have time to try something new.’
‘We’ve got more important priorities than that.’
This workshop will give you practical tools to help you prepare thoughtfully, and to handle conversations in the moment.
There’ll be lots of practice to get you comfortable with your most uncomfortable situations.
YOU’LL LEARN
- What makes a ‘difficult conversation’?
- Why some difficult conversations leave you feeling deflated
- Preparing for difficult conversations
- Opening the difficult conversation
- How to use summaries to create space to think
- How to end with positive purpose
