2020 Pre-Conference Workshop
Description
During times of significant change, organizational challenges abound — from employee resistance, to lack of investment in training and coaching, from awkward ‘new ways of working’ implementations to lack of organization, the risk to further unsettle an already fragile environment is high. However, a thoughtful and considered approach, that includes letting go of control, opening up and creating transparency, can help us overcome challenges and embrace the opportunities inherent in a changing landscape.
How can we, as leaders of a diverse and multi-disciplinary workforce, find ways to inspire and engage our teams, and focus organizations on higher performance? How do we pivot from slow-moving, top-down, “command-and-control” approaches and embrace leadership styles that are effective and human. How do we invite collaboration, autonomy and self-management to create resilience and drive business outcomes.
This workshop, based on the latest research on leadership (with a sprinkling of history), will teach you how to safely and pragmatically recognize and adopt leadership behaviors that inspire hearts and minds, transform environments by focusing on people, clarity of purpose and impact, and result in adaptive and sustainable organizations.
About the speaker(s)
Alberta is a senior design and transformation executive, with a deep specialism in service design, systems thinking, agile and customer experience. She focuses on transforming organisations to support design and delivery of future-friendly, end-to-end service experiences that are insight-led and unlock value for customers and businesses.