Sessions

Improve the quality of the information architecture (IA), navigation system, and search system of your website, applications, software, and databases by attending this interactive workshop.

Search literacy and searcher behaviors have evolved considerably over the past 10-20 years. Computers, tablets, and mobile devices have changed. So have software capabilities.

Yet few information architects, user experience (UX) and usability professionals have a fundamental understanding of how to provide high quality UX deliverables for different types of search interfaces.

These interfaces typically include:

— The actual search portion of a UI with a text-entry box and a search button

— Search engine results page (SERP)

— No search results found page

— Advanced search (if used)

— Faceted search (if used)

— Supplemental navigation items that support search accuracy

— Search support

Whether you are a search newbie or a search expert, this workshop will provide you with new, updated searcher goals and behaviors that will improve the quality of your IA deliverables.

In this interactive workshop you will learn:

— 10 searcher behaviors you should know

— How to revise IA issues that negatively impact search accuracy

— Types of search interfaces (on sites, apps, software, etc.)

— How to analyze and fix various search interfaces

— Search metrics

— Checklists of successful search results interfaces

Downloadable materials included. Workshop also includes a Search Deliverables Clinic to address your most pressing IA and related UX questions.