IAC 2020
“Agile Transformation may be defined as the process of transforming an organization’s culture and nature to one of agility, driving a fundamental change in the way people think and feel.” (A. Mersino)
If transforming culture was as easy as applying a universal formula, updating furniture and deploying coaches throughout organizations, we’d be well underway to have changed the world. And if releasing value was as simple as delivering software in an effective way, the agile community would be out of a job soon.
In this interactive session we’ll explore complexity, systems and services and look at different ways to understand and release value in the environments we operate in. Fair warning — we may be looking at canvases, but not the way you think.
Key takeaways from the session:
If transforming culture was as easy as applying a universal formula, updating furniture and deploying coaches throughout organisations, we’d be well underway to have changed the world. And if releasing value was as simple as delivering software in an effective way, the agile community would be out of a job soon.
In this session we’ll explore complexity, systems and services and look at different ways to understand and release value in the environments we operate in.
Alberta is a senior design and transformation executive, with a deep specialism in service design, systems thinking, agile and customer experience. She focuses on transforming organisations to support design and delivery of future-friendly, end-to-end service experiences that are insight-led and unlock value for customers and businesses.