Using workshopping and participatory design techniques to align stakeholders, clients, and teams
The IA tools and frameworks we use can be confusing and intimidating to the people we work with. From labels, ontologies, and knowledge graphs to artificial intelligence, IA is technical and a bit scary. What’s more, our work as IAs and what business owners care about can seem disconnected. The result can be beautiful navigation and service designs that go nowhere.
Structuring and facilitating the stakeholder experience IS part of our work. And participatory meetings and workshops are a great way to come to consensus. But the how-tos aren’t really taught in school or on the job. Fortunately, as user experience practitioners, we have skills that uniquely position us to facilitate meetings that help clients and teams come to agreement.
In this workshop, you’ll practice leveraging your existing skills and learn new participatory techniques that engage everyone in the discovery, analysis, and design process. Getting to Yes will give you a flexible activity-building and facilitation framework. Participants will explore tools and techniques for developing buy-in and consensus. Importantly, you’ll discover that you don’t need to be a certain kind of person to do this. We can all design and facilitate effective participatory activities from where we stand right now.
Join us to translate your user research, IA, and design thinking skills to create collaborative sessions that are fun, effective, and get the work done.
As an IA practitioner and workshop facilitator, Stacy draws on her experiences in theater, business, and community-building to support the goal of better meetings for all. She’s crafted and led more than 100 workshops and participatory design sessions for government, academia, and the UX community. Her goal is to create experiential, participatory events that help participants collaborate, problem solve, and acquire new skills. Her work has included a bootcamp training for Lean UX delivery managers, a workshop on integrating UX into Agile along a continuum of maturity, a workshop on workshop design and facilitation, and numerous working sessions for clients and stakeholders on an array of projects.
Stacy is Director of Stellar User Experience and an adjunct professor at the University of Maryland iSchool.