Time(s)
Location
Room B
Description
Around the world not everyone views time in the same way, and its perception has a striking impact on how cultures have developed and how they act both in business and in the personal sphere.
Time and its understanding affect more than how we schedule or how we structure our days, and they are one of the many dimensions we should be aware of when we are working among other cultures. When leading a global team, differences in how we agree, make decisions or deliver feedback can make or break your relationships with and between team members, and with stakeholders and clients.
This session will explore time and other dimensions of operating in multi-cultural environments, help you understand your team members and colleagues better and give you a few pointers on how to leverage cultural differences to drive action.
About the speakers
Alberta is a senior design and transformation executive, with a deep specialism in service design, systems thinking, agile and customer experience. She focuses on transforming organisations to support design and delivery of future-friendly, end-to-end service experiences that are insight-led and unlock value for customers and businesses.