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Home / Sessions / The Content Strategy of Civil Discourse: Turning Conflict into Collaboration

The Content Strategy of Civil Discourse: Turning Conflict into Collaboration

IAC 2021 /

Time(s)

April 29, 2021
12:00 PM to 1:00 PM ET

The Live Q&A for this talk will begin as soon as the livestream ends.  In the event the livestream runs over, the Live Q&A and any follow-up conversation will continue inon the Discord channel for this talk.

Location

Virtual

Description

In the current political climate, it seems like we’ve all but given up on productive, respectful discourse. However, there are simple design and content strategy choices we can make that encourage collaboration over conflict, even when dealing with hot-button issues. In this thought-provoking session we’ll look at real-world examples of how the way we phrase a question or design an interaction (or even the objects in a room) can have a huge impact on the quality of conversation, and the three rules you can use to change course from a fight to a constructive exchange. You get the conversation you design for. This session will help you design a better one.

About the speakers

David Dylan Thomas
David Dylan Thomas
David Dylan Thomas, author of Design for Cognitive Bias, creator and host of The Cognitive Bias Podcast, and a twenty-year practitioner of content strategy and UX, has consulted major clients in entertainment, healthcare, publishing, finance, and retail. As the founder and CEO of David Dylan Thomas, LLC he offers workshops and presentations on inclusive design and the role of bias in making decisions. He has presented at TEDNYC, SXSW Interactive, Confab, An Event Apart, LavaCon, UX Copenhagen, Artifact, IA Conference, IxDA, Design and Content Conference, Emerging Technologies for the Enterprise, and the Wharton Web Conference on topics at the intersection of bias, design, and social justice.

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