In the current political climate, it seems like we’ve all but given up on productive, respectful discourse. However, there are simple design and content strategy choices we can make that encourage collaboration over conflict, even when dealing with hot-button issues. In this thought-provoking session we’ll look at real-world examples of how the way we phrase a question or design an interaction (or even the objects in a room) can have a huge impact on the quality of conversation, and the three rules you can use to change course from a fight to a constructive exchange. You get the conversation you design for. This session will help you design a better one.