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Home / Sessions / Sense-Making and Wayfinding: Improving Team Outcomes

Sense-Making and Wayfinding: Improving Team Outcomes

IAC 2020

Time(s)

April 10, 2020

Description

When we die, the good go to a pleasant afterlife, the bad are asked to break up into small groups.

Working in teams can be frustrating and unnecessarily difficult. Today’s organization requires teamwork, yet few are trained in how to lead or to effectively participate in teams.

Based on decades of empirical research and practical application, this talk presents ways to optimize team collaboration and provides a model to improve sense-making and wayfinding for team members and team leaders. The outcomes-based model provides a way for teams to think about collaboration that will improve team productivity, quality, consensus, and satisfaction.

Key takeaways from the session:

  • The four outcomes of team communication (productivity, quality, consensus, satisfaction)
  • The four types of “talk” to maximize the outcomes – looking at how we negotiate meaning, motive, and identity in service of team outcomes
  • 20 Tips for improving team dynamics to achieve improved outcomes
  • The Bullseye – a model to help with sense-making and wayfinding

About the speakers

Matt Arnold

Matt Arnold serves as Principal, Services Strategies and Solutions at Brightidea. He has over 25 years of experience leading innovation and design projects with many of the world’s top brands. Matt loves to nerd out about design, sensemaking, and collaboration. He was the creator and host of The Iowa Idea Podcast which explored stories of creativity, craft, and innovation. Matt earned a BA in Communication Studies from The University of Iowa and an MS in Communication from Illinois State University.

Sponsor IAC

We’re looking for organizations who share our commitment to building and sustaining programs that drive a more inclusive industry. Learn more on the Sponsor IAC23 page or contact us directly at info@theiaconference.com for more information.

Thanks to this year’s sponsors!

Logo for sponsor Optimal Workshop
Platinum sponsor
Optimal Workshop
Logo for sponsor Factor Firm
Gold sponsor
Factor Firm
Logo for sponsor Last Call Media
Silver sponsor
Last Call Media
Logo for sponsor Design for Context
Scholarship sponsor
Design for Context

Logo for sponsor A Book Apart
In-Kind sponsor
A Book Apart
Logo for sponsor Balsamiq
In-Kind sponsor
Balsamiq
Logo for sponsor MURAL
In-Kind sponsor
MURAL
Logo for sponsor Rosenfeld Media
In-Kind sponsor
Rosenfeld Media
Logo for sponsor UX Camp DC
Community sponsor
UX Camp DC
Logo for sponsor World IA Day
Community sponsor
World IA Day

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