When we die, the good go to a pleasant afterlife, the bad are asked to break up into small groups.
Working in teams can be frustrating and unnecessarily difficult. Today’s organization requires teamwork, yet few are trained in how to lead or to effectively participate in teams.
Based on decades of empirical research and practical application, this talk presents ways to optimize team collaboration and provides a model to improve sense-making and wayfinding for team members and team leaders. The outcomes-based model provides a way for teams to think about collaboration that will improve team productivity, quality, consensus, and satisfaction.
Key takeaways from the session:
- The four outcomes of team communication (productivity, quality, consensus, satisfaction)
- The four types of “talk” to maximize the outcomes – looking at how we negotiate meaning, motive, and identity in service of team outcomes
- 20 Tips for improving team dynamics to achieve improved outcomes
- The Bullseye – a model to help with sense-making and wayfinding
Matt Arnold serves as Principal, Services Strategies and Solutions at Brightidea. He has over 25 years of experience leading innovation and design projects with many of the world’s top brands. Matt loves to nerd out about design, sensemaking, and collaboration. He was the creator and host of The Iowa Idea Podcast which explored stories of creativity, craft, and innovation. Matt earned a BA in Communication Studies from The University of Iowa and an MS in Communication from Illinois State University.