ImprovUX: Empathy, Understanding, and Creative Collaboration Through Improvisation
ImprovUX is a series of fun and INTERACTIVE talks and workshops that apply the skills of Improvisation (listening, acceptance, support, collaboration, letting go of judgment, etc.) to the world of User Experience.
User Experience relies on gathering qualitative data from our potential users through interviews, surveys, and other methods. In order to connect with users, we need to build trust and empathy as quickly and strongly as possible.
During the interview process we need to be hyper-aware of all the information being provided to us by the users. For us, this means putting our own preconceptions and biases in the backseat and focusing on being in the present moment in order to collect all of the tiny bits of information, both verbal and nonverbal, which lead to a deeper understanding of the users and what they’re communicating.
