Our teams are tired. We’re tired. The world is on fire. But still, we work. How do we heal the hurt our team members feel and prevent burnout? We can’t manage every person the same. They are individuals with distinct needs. And in the unprecedented times we are currently living in, being sensitive to others can be difficult when we’re stuck behind remote desks on video conferences.
Knowing what style of leadership each team member needs means to encourage their growth and inspire confidence in themselves means discovering the answers to deeper questions about what makes them who they are, what makes you who you are, and finding how to bridge the gaps in understanding in between.
Being conscious of how to lead a team of people who come from completely different backgrounds or world views is one of the most important things a leader can be aware of to be a fair and effective manager. And being vulnerable to your team is an essential part of unlocking this kind of understanding.
In this session, you’ll learn how to bring more compassionate, effective leadership to your creative team. You’ll learn how to bring a hurting team together in harmony by focusing not just on the individuals, but on how those individuals work in concert with the other team members. You’ll also learn how to build a more inclusive, harmonious environment by making sense of individual team members’ reactions to specific situations, as well as your own.
Amy Jiménez Márquez has been a design practitioner and leader for over 20 years. She is VP of Product Design at Zillow leading the Agent Experience and AI design teams, and previously led the Amazon Alexa Personality Design team. She’s also the owner and publisher of Boxes and Arrows,
Amy has led cross-disciplinary design teams including information architects, conversational designers, product designers, UX designers, UX researchers, and VUI designers. You can connect with her on LinkedIn.