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Home / Sessions / Citizen-Centric Information Architecture

Citizen-Centric Information Architecture

2019 IA Conference /

Time(s)

March 24, 2019
11:15 AM to 12:00 PM ET

Description

The making of a truly connected city via their State Departments, Organizations & more.

How Information Architecture may help State Government Agencies to push the envelope and deliver unforgettable, Citizen-Centric experiences? How to design a seamless journey across Departments, Bureaus and more ensuring a comprehensive Content Authoring layer that grows organically while more and more organizations join an ecosystem? What are the challenges while designing a framework that directly impact the life of 11 million constituents?

Get in touch with the journey that started 2 years ago with the State of Ohio and see what’s happening with a program that is being fueled mostly by Information Architecture. Understand the past, the present and envision the future of a truly integrated Citizen Experience.

About the speakers

Alysson Franklin

Alysson Franklin is a professional with expertise in helping organizations achieve business objectives via Information Architecture, Interaction Design, and Usability—areas he’s worked in since the end of the 90’s when “Web Design” was a new term, Javascript was harmful to web users, and the web browser market was disputed by Netscape, Internet Explorer, and a “new contender” called Firefox. Having seen many changes in the field, he still believes the biggest ones are yet to come.

Alysson is currently an Information Architecture and User Experience Director at Base22. He leads a talented team of Craftworkers that support IA and UX projects for Fortune 100 companies and government entities, while also evolving the Solution and Information Design Practice for enterprise projects.

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