This workshop provides a framework to address scale in enterprise information environments, so you can create information architectures that are more coherent across systems and platforms, more resilient to organizational evolution, and more sustainable and useful over time as the organization changes.
Workshop activities focus on practical, real-world examples with common enterprise systems like SharePoint, ServiceNow, Workday, SAP, OneDrive, Box, Slack, Teams, and low-code application environments like Appian and Power Platform.
This workshop adds two key tools to your toolbox:
- 5 methods to model and map complex, large-scale information environments
- IA heuristics tailored to enterprise IA
These strategies will help you improve cross-channel and cross-system coherence, search and findability, knowledge management, change management, and governance in medium- to large-scale enterprises for all employees.
About the speakers
In Avanade’s Houston studio, Austin is a Workplace Experience Lead who helps clients in healthcare, energy, communications, and others create employee experiences that change how people work together and win at work.
Since 1998, Austin has built employee experiences for some of the world’s largest enterprises, including global industry leaders like ExxonMobil, Comcast, Verizon Wireless, Ashley Furniture, and The World Bank. His experience includes products and services in large, enterprise information environments including workflow applications, collaboration, and knowledge management for back-office, knowledge workers, field services, and frontline workers.