Card sorting is a very useful tool when it comes to organizing websites and finding out how your users view the information space. Unfortunately, the tool that has gobbled up all the competitors doesn’t have a government terms of service, and it’s difficult to get approval to use within a federal agency. We didn’t let that stop us.
The poster will show how we planned the study, conducted the study, and analyzed the data as well as lessons learned. It will condense and visualize a lot of the content in this blog post (https://blog-nrrd.doi.gov/card-sort/)