Whitney Quesenbery combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter.”
She’s written three books on the subject – Storytelling for User Experience and A Web for Everyone (Rosenfeld Media) and Global UX (MKP/Elsevier) – to help practitioners keep users in mind throughout the creative process. She has worked with organizations like the National Cancer Institute, eBay, IEEE, Amtrak, and The Open University helping them develop usable and accessible web sites and applications.
She’s also passionate about improving the way government communicates with citizens. She is the co-director of the Center for Civic Design, which works with election officials on usability and design of ballots, voter guides, and other election materials. She and Dana Chisnell teach the first course on Election Design for the University of Minnesota Certificate in Election Administration.
