Steph is a Lead Experience Designer at Verizon in New York, where she’s focused on creating scalable frameworks for multi-channel conversational design. She has spent 10 years working in design and research, across the UK, China, Australia, and the US. Steph is happiest when absorbing complex data through immersive research, visualizing the ecosystems behind it, and using these insights to inspire design. She’s applied this across a range of domains, such as power systems engineering, clinical trials, and telecommunications. She is also an active organizer of community events — in both music and design. Her background is in Computer Science, which she studied at Cambridge University.