Jessica DuVerneay likes to help people and organizations find answers to their questions while fostering a sense of empowerment. Turning strategy into logical, useful, human-centered structure is her favorite thing to do. Currently, Jessica is Director, UX / UI at Resilient Solutions 21, and previously held positions at The Understanding Group (TUG) and NFL.com. She has over 10 years’ experience in the IA/UX field, typically managing teams of 3-10 people.
She led the first ever World IA Day (WIAD) as executive director in 2012 and co-chaired the 2015 IA Summit. She frequently speaks and provides workshops at UX/IA conferences and meetups. In her past professional lives, Jessica has been a teacher, artist, library manager, and a small business owner. This allows her to understand, connect with, and provide top-notch solutions for clients and users with a wide variety of needs and backgrounds. She prides herself on being humorous, smart, organized, dependable, and down-to-earth.