Jess McMullin is the founder of Situ Strategy, a human-centred management consultancy, and the Centre for Citizen Experience, an action, education, and advocacy initiative that helps the public sector work better for people.
He has worked in design and user experience since 1996, and is active in the user experience, design and innovation communities having co-founded the IA Institute, the Overlap innovation retreat, Canux, the Canadian User Experience Workshop and serving as co-chair for the IA Summit in 2011 and 2012.
