Jay McCormick is a UX Analyst at Tyler Technologies, the SAP of the public sector and a dominant force in local government enterprise software. He engages with clients in early stage product research and contributes to an iterative design process based on user feedback. He is especially interested in decision-making, heuristics, and capturing and visualizing user research. He has a BA in Economics and is currently working towards his Master’s in Human Factors in Information Design. When he’s not hanging out with his lovely wife Jeana and their newborn baby boy Wes, Jay is listening to hip-hop and working on his pistol squat and planche progression.