Cindy Chastain is currently Senior VP of Global Customer Experience & Design at MasterCard. Before joining MasterCard, she was a CX strategist and Executive Creative Director at R/GA, named Digital Agency of the Decade by Adweek. Her roster of clients included Nike, Volvo, HP, Verizon, Qantas Airlines, Walmart, BBC Worldwide, GlaxoSmith Klein, Showtime, Coca-Cola, Unilever, Pfizer and HSBC. Cindy received her MFA in screenwriting from Columbia University in New York and a BS in Radio, TV, Film from Northwestern University.
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