Past roles: speaker
Chris leads information architecture for Rocket Mortgage in the Rock Family of Companies. For 15 years, he has partnered with big tech, fintech, small businesses and non-profits to craft meaningful experiences for peoples’ betterment, incorporating models and methodologies that place a person’s well-being over engagement metrics. His passion for people led to him creating a new style of customer modeling for several apps in Comcast’s Xfinity ecosystem, and becoming design lead on a conceptual project to rethink customer empathy.
He resides in Philadelphia, longs for the Smoky Mountains, and has the best wife/kids in the world. They spend most of their time together hiking, gaming, and working alongside their church to love and care for their neighbors in northeast Philly.